OUR APPROACH

A Maintenance Program Built Around This Kitchen, Not a Template

Doing the right thing is part of Total Tech’s mission. Technicians are trained to treat every customer’s business like their own, recommending only the service that’s genuinely worth it.

  • Identifies the equipment that would benefit most from planned maintenance
  • Discusses usage frequency, budget, and other considerations
  • Determines the right frequency and scope for service calls
  • Builds a program covering select equipment, equipment categories, or the entire kitchen
  • Performs service calls as scheduled, checking for safety issues like loose wires and frayed power cords, and completing whatever service is needed

SIMPLE, FAST, RELIABLE

How Total Tech Builds a Planned Maintenance Program

From the first call to the first scheduled visit, here’s what to expect enrolling in a Total Tech planned maintenance program.

Call or Request Online

Call 267-651-5673 or request a quote online to talk through a maintenance plan. You don’t need a breakdown to get started.

Custom Program Built

A program gets built around the equipment, usage, and budget, determining the right frequency and scope, whether that’s a single unit or an entire kitchen.

Scheduled Service Visits

The technician arrives as scheduled, runs safety checks for loose wiring and frayed cords, and completes the service each unit needs.

Test, Document, & Follow Up

Every visit is documented for a clear record of the equipment’s condition, with a follow-up to keep the program on schedule.

Highly Skilled Technicians

Technicians train across refrigeration, ice, beverage and HVAC equipment, so one visit can cover the whole kitchen.

We Stock the Most Commonly Used Parts

The most commonly used genuine manufacturer parts ride on Total Tech’s service vehicles. No generic substitutes, only parts that meet factory specifications.

90-Day Guarantee

Every planned maintenance visit is backed by 90 days of coverage on parts and labor for any work performed. Technicians also arrive in GPS-equipped vans stocked with the tools and parts needed for same-day service.

Thorough, Multi-Point Inspections When You Need It Most

Preparing for an upcoming inspection? Total Tech’s multi-point visits include coil cleaning, thermostat calibration, gasket checks, refrigerant pressure testing, and thorough cleaning, not just a quick look.

Every Cold Side Configuration

Walk-ins, reach-ins, prep tables, ice machines, beverage equipment, and rooftop HVAC, all on one schedule.

Why did we fail a health inspection over equipment temperatures?
URGENCYLIKELY CAUSES

High

Usually a refrigeration unit that drifted out of calibration without regular checks.
Why does equipment always seem to fail right before a rush or big event?
URGENCYLIKELY CAUSES

High

Usually equipment under heavy, sustained use that hasn’t been inspected on a regular schedule.
Why did a minor repair turn into a major expense?
URGENCYLIKELY CAUSES

High

Usually a small issue that wasn’t caught early. By the time it’s noticed, it has often damaged other components.
Why is unplanned downtime costing more than expected?
URGENCYLIKELY CAUSES

Medium

Usually a reactive, repair-only approach, where downtime happens on the equipment’s schedule instead of the operator’s.
Why did equipment fail well before the end of its expected lifespan?
URGENCYLIKELY CAUSES

Medium

Cleaning, calibration and inspection that got skipped, which wears out parts that should have lasted years.
Why does the same equipment keep breaking down?
URGENCYLIKELY CAUSES

Medium

Small issues like worn gaskets, loose connections and dirty coils that nobody catches without a scheduled inspection, and that add up over time.
Why is my energy bill higher than it should be?
URGENCYLIKELY CAUSES

Low

Dirty condenser coils, clogged filters and worn seals that make equipment run longer and harder than it should.

Schedule a spring visit before summer humidity and a fall visit before heating season. Let’s build a plan around your kitchen.

FREQUENTLY ASKED QUESTIONS

Preventative Maintenance FAQ

Answers to the questions we hear most about planned maintenance. Don’t see yours? Give us a call.

What's included in a planned maintenance visit?

Every visit includes safety checks for wiring, cords and connections, plus service matched to your equipment: thermostat calibration, gasket checks, coil cleaning and refrigerant pressure testing.

How is a planned maintenance program customized for my kitchen?

Usage, equipment, and budget all factor in. Total Tech builds a program with the right frequency and scope, whether that’s a few key units or the entire kitchen.

Does planned maintenance come with a guarantee?

Yes. Repairs made on maintenance visits are covered for 90 days on parts and labor.

Can I put just some of my equipment on a program, or does it have to be everything?

You choose. A plan can cover one critical unit, one category like refrigeration, or the whole kitchen and its rooftop HVAC.

How much can planned maintenance actually save me?

Catching small issues before they become expensive repairs or full breakdowns typically means fewer emergency calls and more predictable maintenance costs.

Is planned maintenance available everywhere Total Tech operates?

Yes. Total Tech runs maintenance plans for single locations and multi unit operators across suburban Philadelphia and the Lehigh Valley.

PREVENTATIVE MAINTENANCE

Stop Breakdowns Before They Start

A planned maintenance program from Total Tech means fewer surprise breakdowns, lower repair costs, and equipment that lasts longer. If something does come up between visits, the same skilled technicians and 24/7 dispatch are ready to help.

Call for PM Call 267-651-5673

Technician in safety glasses leaning over to service a commercial range Technician in safety glasses leaning over to service a commercial range
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