SIMPLE, FAST, RELIABLE
How Total Tech Repairs Commercial Refrigeration
From the first call to a fully operational facility, here’s what to expect when reaching out to Total Tech for commercial refrigeration service.
Call or Request Online
Contact Total Tech’s dispatch center by phone or submit a service request online. Describe the equipment, the issue, and how urgent it is, and the team prioritizes accordingly.
Rapid Dispatch
A Total Tech technician from our Silverdale office is assigned to your call, with product at risk handled first.
Diagnose & Repair
The technician finds the cause, not just the symptom, and repairs it with parts from the van when they’re stocked. If a part has to be ordered, we tell you the expected arrival and how to protect product until then.
Test, Document, & Follow Up
Before leaving, the technician confirms the unit is pulling down and holding temperature, not just running. If the same failure returns within 90 days, we come back at no charge for parts or labor.
THE TOTAL TECH DIFFERENCE
Why Total Tech for Commercial Refrigeration?
A warm walk in on a humid July afternoon can cost a full delivery of product. Here’s what Total Tech brings to refrigeration calls across our region.
Highly Skilled Technicians
Total Tech’s refrigeration equipment specialists receive ongoing training and certification from leading manufacturers.
We Stock the Most Commonly Used Parts
The most commonly used genuine manufacturer parts ride on Total Tech’s service vehicles. No generic substitutes, only parts that meet factory specifications.
90-Day Guarantee
Every commercial refrigeration repair is backed by 90 days of coverage on both parts and labor. Technicians also arrive in GPS-equipped vans stocked with the tools and parts needed for same-day service.
Planned Maintenance Programs
Planned maintenance visits cover coil cleaning, refrigerant charge checks, gasket and door heater inspection, thermostat calibration, and defrost verification, not just a quick look.
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FREQUENTLY ASKED QUESTIONS
Commercial Refrigeration Repair FAQ
Answers to the questions we hear most from restaurant, c-store, and grocery operators. Don’t see yours? Give us a call.
Total Tech services the full range: walk-in coolers and freezers, reach-ins, ice machines, display cases, prep tables, blast chillers, and keg and beverage coolers, from single-door units to multi-unit refrigeration racks.
Yes. Total Tech technicians train through Tech24 University, and refrigerant work is handled by EPA Section 608 certified technicians. Share the make and model when you call so we can confirm parts before we arrive.
Coil cleaning, refrigerant and pressure checks, door gasket inspection, thermostat calibration and a defrost check. Schedule one visit before summer humidity arrives and one before winter.
Emergency dispatch runs 24/7. A walk in or freezer losing temperature with product inside is treated as an emergency, and dispatch will tell you the expected arrival when you call.
Every repair is covered for 90 days on parts and labor. If the same failure returns, we come back at no charge. Call 267-651-5673 or request service online.
COMMERCIAL REFRIGERATION REPAIR
Commercial Refrigeration Down? Let's Fix It Fast
Whether it’s an emergency walk-in failure right after a delivery or a planned maintenance program built to prevent breakdowns, Total Tech brings highly skilled technicians, OEM parts, and 24/7 dispatch to keep refrigeration running.