WHAT WE REPAIR

Commercial Refrigeration Equipment We Repair

Walk in coolers and freezers, reach ins, prep tables, display cases and ice machines: Total Tech keeps the cold side running for restaurants and grocery stores across suburban Philadelphia and the Lehigh Valley, with a 90 day parts and labor guarantee on every repair.

 

Cold Side

  • Ice Makers
  • Coolers
  • Refrigerators
  • Freezers
  • Walk-In Coolers
  • Walk-In Freezers
  • Keg Coolers
  • Beer Coolers
  • Bottle Coolers
  • Blast Chillers
  • Blast Freezers
  • Display Cases
  • Prep Tables
  • Undercounter Refrigerators
  • Undercounter Freezers
  • Reach-In Coolers
  • Reach-In Freezers
  • Glass Door Merchandisers

SIMPLE, FAST, RELIABLE

How Total Tech Repairs Commercial Refrigeration

From the first call to a fully operational facility, here’s what to expect when reaching out to Total Tech for commercial refrigeration service.

Call or Request Online

Contact Total Tech’s dispatch center by phone or submit a service request online. Describe the equipment, the issue, and how urgent it is, and the team prioritizes accordingly.

Rapid Dispatch

A Total Tech technician from our Silverdale office is assigned to your call, with product at risk handled first.

Diagnose & Repair

The technician finds the cause, not just the symptom, and repairs it with parts from the van when they’re stocked. If a part has to be ordered, we tell you the expected arrival and how to protect product until then.

Test, Document, & Follow Up

Before leaving, the technician confirms the unit is pulling down and holding temperature, not just running. If the same failure returns within 90 days, we come back at no charge for parts or labor.

Highly Skilled Technicians

Total Tech’s refrigeration equipment specialists receive ongoing training and certification from leading manufacturers.

We Stock the Most Commonly Used Parts

The most commonly used genuine manufacturer parts ride on Total Tech’s service vehicles. No generic substitutes, only parts that meet factory specifications.

90-Day Guarantee

Every commercial refrigeration repair is backed by 90 days of coverage on both parts and labor. Technicians also arrive in GPS-equipped vans stocked with the tools and parts needed for same-day service.

Planned Maintenance Programs

Planned maintenance visits cover coil cleaning, refrigerant charge checks, gasket and door heater inspection, thermostat calibration, and defrost verification, not just a quick look.

Why is my compressor short-cycling (turning on and off rapidly)?
URGENCYLIKELY CAUSES

High

Low refrigerant, a failing start relay or capacitor, or a condenser so dirty it can’t reject heat. Constant cycling shortens compressor life.
Why isn’t my blast chiller cooling food fast enough?
URGENCYLIKELY CAUSES

High

A dirty condenser coil, doors opened too often during service, or a thermostat reading off. Clean coils are the cheapest fix on this list.
Why isn’t my walk-in cooler holding temperature?
URGENCYLIKELY CAUSES

High

A compressor or start component that’s failing, a refrigerant leak or torn door gaskets letting warm air in. Summer humidity makes every one of these worse.
Why does my beer or keg cooler run constantly?
URGENCYLIKELY CAUSES

Medium

Usually a dirty condenser coil, frequent door openings, or a miscalibrated thermostat.
Why is my freezer building up excessive frost?
URGENCYLIKELY CAUSES

Medium

A defrost heater or timer that’s failed, an air leak at the door or a frozen drain line. Ice buildup cuts airflow and will eventually stop cooling altogether.
Why is my display case fogging up or not holding temperature?
URGENCYLIKELY CAUSES

Medium

An anti sweat heater that’s failed, low refrigerant or a defrost timer that’s stuck. Humid summer air makes door and frame sweating show up first.
Why is my reach-in refrigerator running warm?
URGENCYLIKELY CAUSES

Medium

An evaporator fan that’s failing, product stacked against the coil or a worn gasket. Keep a few inches of clearance around the evaporator.
Why is my ice machine producing less ice than usual?
URGENCYLIKELY CAUSES

Medium

A dirty condenser, low water flow or a water inlet valve that’s failing. Hot kitchen air in summer cuts ice production just when you need the most.

A refrigeration failure puts food safety and product on the line. Get a factory-trained technician on-site, fast.

FREQUENTLY ASKED QUESTIONS

Commercial Refrigeration Repair FAQ

Answers to the questions we hear most from restaurant, c-store, and grocery operators. Don’t see yours? Give us a call.

What types of commercial refrigeration equipment does Total Tech service?

Total Tech services the full range: walk-in coolers and freezers, reach-ins, ice machines, display cases, prep tables, blast chillers, and keg and beverage coolers, from single-door units to multi-unit refrigeration racks.

Are your technicians certified?

Yes. Total Tech technicians train through Tech24 University, and refrigerant work is handled by EPA Section 608 certified technicians. Share the make and model when you call so we can confirm parts before we arrive.

What does a commercial refrigeration planned maintenance visit include?

Coil cleaning, refrigerant and pressure checks, door gasket inspection, thermostat calibration and a defrost check. Schedule one visit before summer humidity arrives and one before winter.

How quickly can you respond to a refrigeration emergency?

Emergency dispatch runs 24/7. A walk in or freezer losing temperature with product inside is treated as an emergency, and dispatch will tell you the expected arrival when you call.

What does the 90-day guarantee cover?

Every repair is covered for 90 days on parts and labor. If the same failure returns, we come back at no charge. Call 267-651-5673 or request service online.

COMMERCIAL REFRIGERATION REPAIR

Commercial Refrigeration Down? Let's Fix It Fast

Whether it’s an emergency walk-in failure right after a delivery or a planned maintenance program built to prevent breakdowns, Total Tech brings highly skilled technicians, OEM parts, and 24/7 dispatch to keep refrigeration running.

Request Service Call 267-651-5673

Technician in safety glasses leaning over to service a commercial range Technician in safety glasses leaning over to service a commercial range
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